ORX Railway Corp. is a manufacturer of rail wheel sets. The roots of ORX are buried deeply in the railroad industry, planted over a century ago by co-founder and president Glenn Brandimarte’s grandfather – an Italian immigrant who found employment quickly on the tracks and dedicated his life to his work.

The tracks for ORX’s success were set by nearly a century of experience, dedication, and innovation which still drives the company today.

SITUATION

ORX was required to carry out internal quality audits to verify compliance with the Association of American Railroads, Specification M-1003, and their own current quality assurance practices. IMC, a NIST MEP affiliate, was contacted to perform the audit. IMC contracted with a third-party consultant and former employee who performed previous audits in order to help with the latest one.

The company was able to use the audit process and results to develop an action plan to strengthen their processes and make the entire system more efficient and effective.

SOLUTION

IMC and its third party consultant conducted a two-day internal audit of ORX’s quality management system to verify compliance with stated requirements. The Quality Assurance System Evaluation Checklist provided by the Association of American Railroads (AAR) was used to conduct this audit. Afterwards, a written report was prepared with any non-conformances identified and the findings reviewed with the company.

ORX was able to identify and implement corrective action for nonconformances and successfully pass the AAR audit of their system. The IMC provided additional continuous improvement coaching as well.

RESULTS

• $500,000 capital investment
• $10 million in retained sales
• $10,000 in cost savings

Pik Rite Inc. designs and manufactures innovative, quality-built vegetable harvesting equipment, agricultural manure spreaders, commercial waste-handling equipment and hydroseeding units for a growing national and international market.

The company and its 50 employees are located in Lewisburg, Pennsylvania.

SITUATION

Pik Rite was in challenging, yet highly positive circumstances — production was in the process of doubling. That situation meant that the company needed to fill several production leadership roles quickly. General Manager Randy Beiler turned to the IMC, a NIST MEP affiliate, for their experience and expertise.

I often recommend IMC to other manufacturers as an innovative source in solving problems and eliminating bottlenecks. – Randy Beiler

SOLUTION

Training current employees for their new leadership roles became a top priority, along with executive coaching. IMC developed a project to work with management on strategic topics and train supervisors on the fundamentals of being an effective manufacturing floor leader. The training program for those in new supervisor roles was held over a 10-week period, consisting of weekly three-hour sessions.

Training covered a spectrum of leadership fundamentals, including topics such as : introduction to supervision; managing and measuring team performance; basic communication skills; teamwork for supervisors and group leaders.  The sessions were split between two separate groups of employees taking classes on different days of the week.

Beiler deems the initiative a complete success. “The project improved leadership capabilities of existing management, helped to build more leaders, and educated employees on the basics of economics and expanded their business sense.”

The project fulfilled the main objective of preparing employees for new leadership roles in order to manage increasing production requirements. According to Beiler, “We promoted from within, gave our employees an opportunity to grow, and doubled our production in a two year period.”

RESULTS

• $2M in increased sales
• 20 jobs created
• Cost savings of $250,000
• More than $700,000 in new capital and workforce investments