What is Root Cause Analysis?
Addressing only the symptoms of a problem without addressing the underlying cause will likely lead to its recurrence. Root Cause Analysis is a systematic approach designed to thoroughly identify, define, examine, and address a problem at its source.
Learning Objectives:
- Discover problem definition and proper communication with stakeholders.
- Examine problem identification, analysis, validation, and prioritization.
- Learn how to unlock root causes, identify, and implement solutions.
Program Outline:
- What is a Root Cause?
- Causes vs. Symptoms
- Introduction to PDCA Cycle
- Problem Recognition & Definition
- Compose Problem Statements
- Problem Validation
- Assess Current Reality with Questions
- Data Collection
- Interpretation
- Analyze Potential Causes and Find the Root
- 5 Whys Approach
- Cause & Effect
- Process Charting
- Develop a Solution
- Experiments
- Data Collection
- Follow up & Communication
- Standardize the Solution
- Communicate (what, why, where, how)
- Closing Discussion/Q&A
Who Should Attend:
This program provides a practical overview and teaches the basic concepts of Root Cause Analysis. Perfect for frontline leaders, new managers, maintenance personnel, and anyone whose job involves problem solving – the techniques taught at this workshop can be implemented immediately.
Why You Should Attend:
- Learn to proactively solve problems to improve efficiency and reduce downtime.
- Eliminate constant battles with a reenergized team while reducing overtime and increasing profit.
- Unlock root causes and implement solutions so YOU can ship more product with higher quality thus improving revenue.
Instructor:
Instruction provided by IMC Business Advisor Tim Davis. Tim has over 35 years of management and operational experience in manufacturing businesses in Central and Southwestern PA. Various career roles include Operations Manager, Safety Manager, HR Manager, Sales Manager, Sales Rep, Service Manager, executive/business coach and trainer. His areas of expertise include employee development, strategic planning, people skills, effective communication, leadership, safety, time management, sales and customer service.
Register – Sept. 26, Altoona, PA
To discuss having his training onsite, contact IMC at info@imcpa.com.
This training qualifies for WEDnetPA funding for qualified participants. Not familiar with WEDnetPA funding, contact IMC at info@imcpa.com or (800) 326-9467.
