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Innovative Manufacturers Center

Driving Manufacturing Growth and Innovation in Central Pennsylvania

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Corrective Action in Manufacturing

Female hiring manager interviewing a job candidate in her office

Building Confidence, Consistency, and Fairness in Employee Discipline

Employee performance and conduct issues are among the most challenging responsibilities supervisors and HR professionals face — especially in fast-paced manufacturing environments. Corrective Action in Manufacturing: How to Solve “People Problems” is a four-part, online training series designed to bridge the gap between written policy and real-world practice. Across four engaging 90-minute sessions, participants learn how to navigate disciplinary challenges with clarity, consistency, and confidence.

Through interactive case studies, real-world examples, and guided discussions, attendees will develop the emotional intelligence, communication skills, and practical tools needed to address performance and behavior issues ethically and effectively. Registration includes the full series, a participant workbook, and reference guides.

What You Will Learn

  • How to Apply Corrective Action Fairly and Effectively
    Understand the difference between progressive and positive discipline, when immediate action is necessary, and how to align real-world decisions with your organization’s policy
  • Confident, Empathetic Communication During Difficult Conversations
    Learn respectful communication strategies, active listening techniques, and structured questioning methods that help you diagnose issues without escalating conflict
  • Root-Cause Problem Solving for Performance and Behavior Issues
    Discover how to identify whether an issue stems from training, leadership, motivation, or personal factors—and choose the right response for sustainable improvement
  • Clear, Legally Defensible Documentation
    Gain practice writing documentation that is factual, consistent, and comprehensive while reflecting both corrective efforts and positive employee contributions
  • Coaching and Performance Improvement Skills for Supervisors
    Build the ability to coach employees using proven models, integrate corrective action into daily supervision, and create structured Corrective Action Plans that drive accountability

Why It Matters

Effective corrective action is more than enforcing rules — it’s about creating a culture where expectations are clear, accountability is shared, and employees feel supported in improving their performance. Attending this training helps your organization:

  • Bridge the gap between policy and practice ensuring consistency and fairness
  • Enhance emotional intelligence and communication skills for more productive conversations
  • Navigate complex or “gray area” disciplinary scenarios with confidence
  • Reduce conflict, prevent escalation, and improve employee morale
  • Build a culture of accountability and fairness that supports retention and performance

Who Should Attend

This program is ideal for business owners and c-suite leaders, HR professionals, office personnel, managers and supervisors, and anyone who wants to better understand today’s workforce challenges and how to address them constructively.

Seats are Limited – Secure Yours Now

Don’t wait until the next challenging situation arises — prepare your team now with the skills that create stronger, more resilient organizations.

This training qualifies for WEDnetPA funding for qualified participants. Not familiar with WEDnetPA funding, contact IMC.

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Testimonials


Northway Industries, Inc.

“Through the Winning Teams program, we increased throughput in our laminate cleaning/inspection area by 18%, which also shortened the time for us to respond to vendors about defective products and t… Read more

Northway Industries, Inc.


Rockland Manufacturing Co.

“We’re very pleased with the results of the training. It was a great way to break the ice regarding a systemic change in one of our oldest and most experience facilities. By training on change man… Read more

Bo PrattPresidentRockland Manufacturing Co.


Pik Rite, Inc.

The IMC and its staff have played an integral part in the success of Pik Rite’s Continuous Improvement culture as well as directly influencing more efficient production and operations. The proof is … Read more

Caleb ThomasProduct Line ManagerPik Rite, Inc.


NuVisions Center

We are a small organization and do not have IT staff. Before we found IMC, the task to implement CMMC seemed almost insurmountable. With their help, the process was no longer overwhelming, and we were… Read more

Terry KnouseVice President of OperationsNuVisions Center


SilcoTek

5 Whys, SIPOC, Value Stream Maps, etc. are great ways to visualize problems that are difficult to pinpoint.

Brandon SmithQuality Control Lead TechnicianSilcoTek


Prysmian Group

The attendees of both training programs came away energized and eager to apply their new skills in training, coaching and communications. There is broad consensus that these skills should continue to … Read more

Jeanette WraggTraining ManagerPrysmian Group


Nittany Paper Mills, Inc.

We make investments where and when our workforce is skilled and ready.  The training was a solid foundation for supervisor development.

Steve PrentissVice President of Human ResourcesNittany Paper Mills, Inc.


QCast Aluminum

The Value Stream Mapping exercise conducted by the IMC enabled us to visually see the overall production process and the areas we needed to target for improvement. Without this process, QCast may not … Read more

Terry ArnoldGeneral ManagerQCast Aluminum


Lang’s Chocolates

IMC’s resource consultant’s background and knowledge were so relevant, and his delivery set a solid foundation upon which we could build for our re-certification as well.

Robert LangOwnerLang’s Chocolates


Metal Integrity

“IMC has been an excellent resource for us to accomplish objectives that we would not have been able to achieve on our own. We would highly recommend any company taking full advantage of the services … Read more

Marc DagataPresidentMetal Integrity




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Upcoming Events



Feb


3





Featured


8:30 am – 3:30 pm


Lean Manufacturing Level One Practitioner Certification – Centre County



Feb


4





Featured


8:30 am – 3:30 pm


Lean Manufacturing Level One Practitioner Certification – Lycoming County



Feb


5





Featured


9:00 am – 12:00 pm


Strategic Succession Planning for Supervisors



Feb


5


11:00 am – 11:30 am


Energy Industry Overview Map – Blue Hydrogen Opportunities for Manufacturers



Feb


10





Featured


February 10 @ 8:00 am – February 11 @ 1:30 pm


OSHA 10-Hour Training


View Calendar


News

IMC Joins CESMII Smart Manufacturing Roadshow to Showcase Innovation Across Pennsylvania

On December 11, 2025, the Innovative Manufacturers’ Center (IMC) along with approximately 100 industry manufacturing professionals, attended the CESMII Smart Manufacturing Roadshow hosted by the Digital Foundry in New Kensington, PA, an event highlighting the …

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Happy Manufacturing Month!

Celebrating Manufacturing: October Is Manufacturing Month & Friday Is National Manufacturing Day Every October, manufacturers across the U.S. are spotlighted for their vital role in innovation, jobs, and regional growth. While National Manufacturing Day (this …

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IMC Business Advisor, Rick Terry, Earns Smart Manufacturing Acceleration Roadmap Professional Certification

The Innovative Manufacturers Center (IMC) is proud to announce that Frederick (Rick) Terry, Business Advisor, has successfully earned the CESMII Smart Manufacturing Acceleration Roadmap Professional Certification from Rensselaer at Work, a division of Rensselaer Polytechnic …

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