Partner Events

Successful communication drives customer satisfaction, loyalty, and retention, improves problem resolution, enhances the customer experience, increases sales and revenue, contributes to brand reputation and differentiation, and provides valuable customer insights. It is a critical component of building successful and sustainable customer relationships. Customer communication should be intuitive—so why are there so many different approaches? Unfortunately, Read More

“Closing the deal” is the final stage of a sales process; when the prospective customer makes a commitment to buy. Closing the deal is essential as it indicates the successful conversion of a lead into a paying customer. By focusing on effective closing techniques and building strong customer relationships, companies can drive revenue, differentiate themselves Read More

Compensation Trends and Compensation Management Strategies senior leaders (not just HR!) need to understand to help drive business outcomes. Amidst the volatile labor market in recent years, understanding compensation trends, pay transparency, and pay equity is crucial for senior leaders, extending beyond HR, to drive business success. The intricate nature of the labor market can Read More

An understanding of the Harmonized System is essential for Importers and Exporters alike. Proper classification under the Harmonized Tariff Schedule or Harmonized Schedule B is a regulatory requirement under the Customs Modernization Act and export control regulations. We will also discuss how they affect the new “Countervailing Duties” on goods from China & other origins. Read More

Free webinar to understand the U.S. Free Trade Agreements. Sponsored by SAPDC and presented by Bob Imbriani Register

The use and storage of hazardous materials in any structure can introduce facilities to several regulatory and permitting requirements.  One of the most overlooked requirements is how hazardous materials utilization impacts the Building Code occupancy classification of a facility. Model building codes in the United States establish strict requirements for hazardous materials through the occupancy Read More

Free webinar to understand Supply Chain Management Sponsored by SAPDC and presented by Bob Imbriani Register

Biomanufacturing uses biological systems, including plants and microbes, to create new materials or alternatives to existing everyday materials like plastics, chemicals, fabrics, and nutraceuticals. By some estimates, up to 60% of materials in the global consumer product supply chain could be produced biologically, resulting in domestic economic growth while lowering embodied carbon emissions and reducing Read More

The Industrial Assessment Centers (IAC) can help small and medium sized manufacturers save energy, improve productivity, and reduce waste by providing no-cost technical assessments conducted by university-based teams of engineering students and faculty. The IAC program has already conducted over 21,000 assessments and made recommendations that amount to an average yearly savings of nearly $140,000. Read More