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Innovative Manufacturers Center

Driving Manufacturing Growth and Innovation in Central Pennsylvania

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      • Exploring Lean Manufacturing Basics
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Privacy Policy

This Privacy Policy governs the manner in which Innovative Manufacturers’ Center collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://imcpa.com website (“Site”).

This privacy policy applies to the Site and all products and services offered by Innovative Manufacturers’ Center.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Innovative Manufacturers’ Center may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To send periodic emails
    If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Innovative Manufacturers’ Center has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
info@imcpa.com
Innovative Manufacturers’ Center One College Avenue, Dept. 32 Williamsport, PA 17701-5799
(570) 329-3200

This document was last updated on December 8, 2022

Testimonials


“The IMC team provided valuable insight throughout the assessment process and helped us develop a clear roadmap for future growth. Their expertise enabled us to identify opportunities to improve effic… Read more

Mike SellersGeneral ManagerShumaker Industries, Inc.


“Through the Winning Teams program, we increased throughput in our laminate cleaning/inspection area by 18%, which also shortened the time for us to respond to vendors about defective products and t… Read more

Steve WagnerDirector of Training & DevelopmentNorthway Industries, Inc.


“We’re very pleased with the results of the training. It was a great way to break the ice regarding a systemic change in one of our oldest and most experience facilities. By training on change man… Read more

Bo PrattPresidentRockland Manufacturing Co.


The IMC and its staff have played an integral part in the success of Pik Rite’s Continuous Improvement culture as well as directly influencing more efficient production and operations. The proof is … Read more

Caleb ThomasProduct Line ManagerPik Rite, Inc.


We are a small organization and do not have IT staff. Before we found IMC, the task to implement CMMC seemed almost insurmountable. With their help, the process was no longer overwhelming, and we were… Read more

Terry KnouseVice President of OperationsNuVisions Center


5 Whys, SIPOC, Value Stream Maps, etc. are great ways to visualize problems that are difficult to pinpoint.

Brandon SmithQuality Control Lead TechnicianSilcoTek


The attendees of both training programs came away energized and eager to apply their new skills in training, coaching and communications. There is broad consensus that these skills should continue to … Read more

Jeanette WraggTraining ManagerPrysmian Group


We make investments where and when our workforce is skilled and ready.  The training was a solid foundation for supervisor development.

Steve PrentissVice President of Human ResourcesNittany Paper Mills, Inc.


The Value Stream Mapping exercise conducted by the IMC enabled us to visually see the overall production process and the areas we needed to target for improvement. Without this process, QCast may not … Read more

Terry ArnoldGeneral ManagerQCast Aluminum


IMC’s resource consultant’s background and knowledge were so relevant, and his delivery set a solid foundation upon which we could build for our re-certification as well.

Robert LangOwnerLang’s Chocolates




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One College Avenue, Dept. 32 Williamsport, PA 17701-5799