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Success Story: IMC Client Achieves Highest Safe Quality Food 9.0 Certification Rating of “Excellent”

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Founded in 2006, Lang’s Chocolates LLC is a family owned and operated manufacturer of handcrafted fine chocolate confections sold at their retail location in downtown Williamsport, PA, as well as, sold and shipped to a worldwide customer base via their online storefront.  Father and son, Robert and William Lang (Master Chocolatier) create and oversee the gourmet products, ensuring the highest quality ingredients are used in production.

Over the past two years, the company has been expanding into providing their own products, such as chocolate chips, as ingredients to other manufacturers of food products.  This led to a substantial opportunity to increase company revenues by opening new markets in the US and worldwide as an ingredient manufacturer/supplier.

Due to regulations and standards that are required and requested as conditions of doing business with this market and to fully develop and execute on this substantial new market opportunity, Lang’s Chocolates was required to develop a Hazard Analysis and Critical Control Point Plan (HACCP) and become SQF (Safe Quality Food) trained and certified, as recognized by the Global Food Safety Initiative (GFSI), and ultimately required by the Food & Drug Administration’s (FDA) Food Safety Modernization Act (FSMA) by 2021.

The company reached out to IMC, who was able to partner with Lang’s and an exceptional third-party consultant to successfully prepare them for the audit, ultimately resulting in the highest SQF 9.0 certification rating of “Excellent”.  The company is currently 1 of only 37 confectionary companies to achieve this level of certification in Pennsylvania.  This also allowed the company to execute a planned 6300 square foot expansion into a new manufacturing facility and resulted in more than $500,000 in new ingredient market sales (and growing), as well as the creation of several new jobs.

Robert Lang enthusiastically credits the skill and experience of the SQF consultant, Martin Ziegler, with their successful certification efforts.  “His background and knowledge were so relevant, and his delivery set a solid foundation upon which we could build for our re-certification as well.”

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Filed Under: IMC Blog, News, Success Stories

Testimonials


“The IMC Supervisor Effectiveness Training exceeded our expectations and provided valuable tools that supervisors can immediately apply in the workplace. The sessions were engaging, relevant, and ch… Read more

Tammy BubbControllerRemmey The Pallet Company


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Tammy BubbControllerRemmey The Pallet Company


“The IMC team provided valuable insight throughout the assessment process and helped us develop a clear roadmap for future growth. Their expertise enabled us to identify opportunities to improve effic… Read more

Mike SellersGeneral ManagerShumaker Industries, Inc.


“Through the Winning Teams program, we increased throughput in our laminate cleaning/inspection area by 18%, which also shortened the time for us to respond to vendors about defective products and t… Read more

Steve WagnerDirector of Training & DevelopmentNorthway Industries, Inc.


“We’re very pleased with the results of the training. It was a great way to break the ice regarding a systemic change in one of our oldest and most experience facilities. By training on change man… Read more

Bo PrattPresidentRockland Manufacturing Co.


The IMC and its staff have played an integral part in the success of Pik Rite’s Continuous Improvement culture as well as directly influencing more efficient production and operations. The proof is … Read more

Caleb ThomasProduct Line ManagerPik Rite, Inc.


We are a small organization and do not have IT staff. Before we found IMC, the task to implement CMMC seemed almost insurmountable. With their help, the process was no longer overwhelming, and we were… Read more

Terry KnouseVice President of OperationsNuVisions Center


5 Whys, SIPOC, Value Stream Maps, etc. are great ways to visualize problems that are difficult to pinpoint.

Brandon SmithQuality Control Lead TechnicianSilcoTek


The attendees of both training programs came away energized and eager to apply their new skills in training, coaching and communications. There is broad consensus that these skills should continue to … Read more

Jeanette WraggTraining ManagerPrysmian Group


We make investments where and when our workforce is skilled and ready.  The training was a solid foundation for supervisor development.

Steve PrentissVice President of Human ResourcesNittany Paper Mills, Inc.




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